here some extra info:
I dont think its to do with netwerk speed since its a 20/20(at office) and 120/12(remote location)
the home pc is windows 8 64bit
virtual computer is windows 7 pro 32bit
work station at the office is windows 7 64bit
View client is 5.2.0
view agent is 5.0
view servers are 5.0
vm hardware version is v7 1cpu 2gb mem
home users has a ipsec vpn connection
client vm has 2 networks production, management (on different vlan)